How to Become More Profitable in P&C Insurance
Value creation is vital for any healthy organization’s existence. Learn how implementing Real-Time can change how you create value.
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Insurance Must Up Its Game for Service
Today’s customers are more informed, with better access to technology and abilities to use it and have higher expectations beyond insurance industry standards. Expectations gleamed from experiences in other industries. Customer expectations and satisfaction relative to responsiveness are not necessarily… Read More »Insurance Must Up Its Game for Service
Understanding The Value Of Personalized Attention In Insurance
The J.D. Power 2021 U.S. Small Commercial Insurance Study identified a lack of proactive support and personalized attention as causes for a significant drop in scores for a second year in a row. This is proof that Personalized attention is… Read More »Understanding The Value Of Personalized Attention In Insurance
Insurance Shopping Survey: Covid-19 Reveals Need for New Service Solutions
New J.D. Power 2021 Shopping Survey shows Insurance needs new service solutions that prioritize customers. The Covid-19 pandemic has been challenging enough for the insurance industry. Business interruption losses and litigation will continue to affect insurers for a long time.… Read More »Insurance Shopping Survey: Covid-19 Reveals Need for New Service Solutions