Platform technology promises benefits beyond imagination for insurance. While API (Application Programming Interface) technology is the future hope for many for improving service and communication between insurance brokers and insurers, platform technology can deliver today.

Today’s customers are more informed, with better access to technology and abilities to use it and have higher expectations beyond insurance industry standards. Expectations gleamed from experiences in other industries.… Read More »Insurance Must Up Its Game for Service

Real-Time Insurance is necessary for lower costs and benefits throughout the entire distribution vertical from customer to reinsurer.

we will look at a blockchain solution that provides real-time transparency into reinsurer/insurer exposure, as well as a market to lend/sell/buy risk to increase or decrease exposure by region

Insurance must digitally transform if it’s going to meet the most urgent problem in insurance: Climate Change.

The J.D. Power 2021 U.S. Small Commercial Insurance Study identified a lack of proactive support and personalized attention as causes for a significant drop in scores for a second year… Read More »Understanding The Value Of Personalized Attention In Insurance

Despite advances in technology, insurance customers continue to endure the financial burden caused by lack of insurance innovation. Either no one likes to talk about it, or it is just… Read More »How to Measure Insurance Efficiency

New J.D. Power 2021 Shopping Survey shows Insurance needs new service solutions that prioritize customers. The Covid-19 pandemic has been challenging enough for the insurance industry. Business interruption losses and… Read More »Insurance Shopping Survey: Covid-19 Reveals Need for New Service Solutions

Current insurance industry technology for many companies is like the “New” Ford V8 Engine (AKA “Flathead”) introduced in 1932. It was a breakthrough for a multitude of reasons: A better… Read More »Time for Insurance to Replace the Flathead

“Get a horse!” people would yell in the early 1900’s as motorized vehicles were starting to gain in popularity. The majority of the population would not believe or could not… Read More »Digitizing Insurance: “Get a horse!”

In the distant past I didn’t think on-line insurance buying was really going to happen. There seemed a clunkiness about it, had kind of a “fly-by-night” feeling even if it… Read More »Covid-19 is Changing Insurance Customer Behaviour

The P&C insurance industry is in crisis today. Though you would hardly notice it. For the past 30 years, the numbers don’t lie, OSFI’s Aggregate P&C Industry data shows that… Read More »It’s 1987 Again? The Insurance Industry in Crisis

First Principle: A basic, foundational, self-evident proposition or assumption that cannot be deduced from any other proposition or assumption. Permanent linkAuthor: Wikipedia contributorsPublisher: Wikipedia, The Free Encyclopedia To read an interesting… Read More »Customer First Principle